Špecialisti v oblasti predaja (okrem informačných a komunikačných technológií)

The Retail Account Management (RAM) team mission is to lead our vendors (partners selling across all Amazon EU marketplaces) to mutual success (that benefits our customers) by guiding them, building trust and passionately challenging ourselves as well as the status quo.

The key job responsibilities:

• Proposing annual terms and conditions as well as costs throughout the year, and aligning on new services with our vendors to build joint business plans with Amazon.
• Optimizing vendor’s portfolio of products listed on the Amazon marketplace, their visibility and sales
• Collaborating with vendors to improve their operational excellence and supply chain
• Demonstrating natural curiosity to learn a variety of internal business tool, programs and processes to identify the right business opportunities while delivering excellent customer experience.
• Managing business and legal escalations through critical problem solving to find sustainable solutions.
• Conducting deep dives to identify new opportunities to innovate and automate processes for better selling partner experience
• Taking ownership of impactful business driven projects by engaging with internal business stakeholders to dictate the direction of various programs. You will own entire processes, train peers, share best practices and ensure impact on the internal/external business
• Industry expertise in one of the following product categories: Electronics, Clothing and Fashion, Home and Living, Books, Consumables
• Experience with Retail/E-Commerce or selling to Retail organizations

We proactive reach out to our established vendor base via phone and email. We educate them on how to optimize their growth and profitability as well as solutions to be sustainable through our processes and self-service solutions using our relationship management techniques.